Campaign Call Logs - Per-Attempt Outbound History

The Campaign Call Logs page is the per‑attempt audit trail for every Vobiz outbound campaign - answered, busy, no answer, or failed - enriched with the matching CDR (caller ID used, duration, cost, Call UUID) as soon as the attempt completes.

URL

https://console.vobiz.ai/app/campaigns/cdr

Campaign Call Logs page subtitled One row per call attempt - enriched with the CDR when available, showing Campaign dropdown (234578 completed), Search phone field, Status filter, Apply button, four KPI tiles (Total 7, Answered 6, No Answer 0, Failed 0), and a table with columns TO, FROM, ATTEMPT, OUTCOME (ANSWERED or BUSY badges), DURATION, COST, STARTED, CALL UUID; Export current page and Full results CSV buttons at the top right — Campaigns - Campaign Call Logs

One row per call attempt - enriched with the CDR when available.

A contact retried twice produces three rows: the original (#1) plus the two retries (#2, #3). The CDR - duration, cost, call quality - is stitched in once the attempt finishes; “in flight” rows show — for those fields until the call ends.

Filters

Three controls sit above the KPI tiles. All three apply together; click Apply to refresh the table.

Filter	Type	Use it for
Campaign	Dropdown	Pick one campaign by ID and status (e.g. `234578 (completed)`). Required - the table only ever shows rows for one campaign at a time.
Search phone	Substring	Match against `to` or `from` numbers. Useful for finding “did we ever call this lead?”
Status	Dropdown	`All`, `Answered`, `Busy`, `No Answer`, `Failed`, `In progress`.

KPI tiles

Four counters reflecting the current campaign + filter set.

Tile	What it counts
Total	Every attempt visible under the active filters.
Answered (green)	The subset that connected - callee picked up.
No Answer (orange)	Rang out without being picked up.
Failed (red)	Network errors, rejected by the carrier, or invalid number.

Busy attempts aren’t a top‑line tile - they show in the table’s Outcome column. Use the Status = Busy filter if you need a count.

Table columns

Column	Meaning
TO	Destination number from the Contacts CSV.
FROM	Caller ID used for this specific attempt - picked from your pool via the configured rotation strategy.
ATTEMPT	`#1` for the original, `#2+` for retries. Tied to the campaign’s Retry Attempts setting.
OUTCOME	Badge: `ANSWERED`, `BUSY`, `NO ANSWER`, `FAILED`, `IN PROGRESS`. The ⏳ hourglass icon means the row is still being enriched with CDR data.
DURATION	Talk time. `—` for unanswered attempts.
COST	INR billed for the attempt. `—` until the CDR lands.
STARTED	Timestamp the dial fired, in your browser timezone.
CALL UUID	Canonical Vobiz Call ID - quote this in support tickets and use it to cross‑reference Voice Call Logs.

Click any row to open the full call detail (same panel as Voice Call Logs).

Export

Two buttons in the top‑right:

Button	What you get
Export current page	CSV of just the rows visible on the current page (default 20 rows). Fast - fires immediately.
Full results CSV	CSV of every row matching the current campaign + filters across all pages. Queued server‑side; large campaigns can take a few seconds.

The CSV columns mirror the table plus a few extras: the Call UUID is the full UUID (not truncated), Hangup Cause is added, and a Recording URL column appears for attempts that produced audio.

Tips

Filter by Status = Failed first when a campaign underperforms. Failed attempts cluster - fix the systemic cause (invalid number format, blocked country, expired trunk credential) before retrying.
Cross‑reference Attempt #. A contact that retried 3× and never connected is a dead lead - drop them from the next campaign upload.
Quote the Call UUID, never the row number or campaign name, when filing a Vobiz support ticket.
In‑progress rows refresh on Apply. Hitting Apply with the same filters is the easiest way to re‑poll without leaving the page.

Getting Started

Using Vobiz Platform

Compliance (India)

Tools

Campaign Call Logs - Per-Attempt Outbound History

Filters

KPI tiles

Table columns

Export

Tips

What’s next

Campaigns

Voice Call Logs

​Filters

​KPI tiles

​Table columns

​Export

​Tips

​What’s next

Campaigns

Voice Call Logs

Filters

KPI tiles

Table columns

Export

Tips

What’s next