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The SIP Call Recordings page lists every recorded SIP trunk call on your account - playable WAV or MP3 audio plus AI‑powered transcripts and sentiment scoring for the last 30 days.
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SIP Call Recordings page with a banner stating recordings are shown for the last 30 days, a paginated list of 610 recordings each with play button, From/To numbers, date timestamps, format (WAV) and AI badge, and a Recording Details panel on the right with Recording ID, WAV and Trunk badges, Play and View Analysis buttons, Call Details (From, To, Start Time, Duration 3m 2s, Call UUID), Recording Info (Format WAV, Type Trunk, Storage Life 3 days), Load Recording play card, and Transcription Insights section with Call Sentiment below

SIP Trunk - Recordings

The page mirrors the Voice Recordings page exactly - same retention banner, same recording list, same details panel and inline player.

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The differences from Voice Recordings

Everything else is identical: 30‑day retention, lazy audio fetch, AI transcript + sentiment, same filter modal, same Call UUID cross‑reference with SIP Call Logs.

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Recording details panel

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Tips

  • Enable recording per trunk, not globally. Recording every call gets expensive - keep it on for the agent/production trunks that actually need audit trails.
  • Export critical recordings within 30 days. Retention is hard - see Export historical recordings before they age out.
  • Use Call UUID to jump back to the originating SIP Call Log entry - quoting the Recording ID in support tickets is fine, but the Call UUID gives Vobiz support the full SIP trace.

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What’s next

Call Logs

Per‑call records that produced these recordings.

Recording API

Programmatic access - list, download, delete, bulk export.