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The SIP Call Logs page is the per‑call audit trail for SIP trunk traffic - both inbound and outbound - with MOS scores, full SIP timeline, hangup cause, transcription button, and inline recording playback.
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SIP Call Logs page with KPI tiles (SIP Trunk Spend ₹11, Total Calls 15, Answered 10, Answer Rate 66.7%, Avg Duration 31s), paginated call list with MOS scores and AI badges, and a Call Details panel showing Call Timeline (Initiated, Ring Start, Answered, Ended), From and To with country flags, Direction, Type (SIP), Call ID, Call Duration, Total Cost, plus Play Recording and Transcription buttons in the top right of the details panel

SIP Trunk - Call Logs

The layout, filters, and call details panel are identical to Voice Call Logs - same KPI tiles, same call list, same 4‑tab details. The differences:

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KPI tiles

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Call details panel

Same 4‑tab layout as Voice Call Logs - Call Details, Call Stats, Call Quality, More. For SIP traffic specifically, the More tab adds:
  • SIP Trace - raw INVITE / 100 / 180 / 200 / BYE messages with timing.
  • Hangup Cause Code - the SIP cause code (486 Busy Here, 487 Request Terminated, etc.) plus the friendly label.
  • Auth Method - IP ACL or Credentials, useful for confirming which auth path the call used.

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Filters

Same modal as Voice Call Logs filters:
  • Direction (All / Inbound / Outbound)
  • From Number / To Number (substring)
  • Min / Max Duration (seconds)
  • Hangup Cause (dropdown)

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Export to CSV

The Export CSV button downloads every call in the current filter + date range as a CSV - same columns as Voice Call Logs, plus a Trunk Name and Auth Method column for SIP rows.

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Tips

  • Filter by Trunk when triaging a specific PBX. Use search box with the trunk’s name.
  • MOS < 3.5 consistently on outbound suggests a network problem between your PBX and Vobiz - check Call Stats for packet loss and jitter.
  • Hangup Cause 486 Busy Here in inbound logs means your PBX’s lines are full - increase concurrency or load‑balance across trunks.

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What’s next

Recordings

Play and download audio for recorded SIP calls.

CDR API

Pull the same data programmatically.