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    Last updated 04 Aug 2026  ·  Owner security@vobiz.ai  ·  Median first response 4h 20m

    Certifications

    What we hold

    Each with the scope and period it covers. Anything still in audit is labelled as in progress — we don't show a badge we haven't earned.

    ISO 27001:2022

    ISO 27001:2022

    Certified

    SOC 2

    SOC 2

    Certified

    VAPT

    Certified

    Quick Summary

    At a glance

    The yes-or-no questions, answered without opening a document — including the three where the answer is no.

    One or more annual third-party audits

    ISO 27001 and SOC 2, independently audited

    Third-party penetration testing

    Twice a year · latest 12 May 2026

    Sub-processor list available

    Nine named, with 30-day change notice

    Deletes customer data on request

    Propagates through backups within 7 days

    Status page

    Component-level, 99.99% uptime SLA

    Encrypted in transit and at rest

    TLS 1.3 · SRTP AES-256 · AES-256 at rest

    India-only data residency available

    ap-south-1 pinned, no replication out

    SSO / SAML and enforced MFA

    Plus IP allow-listing on console and API

    Formal mobile device management programme

    Encrypted disks, remote wipe on all issued devices

    Disaster recovery plan

    RTO 30 s · RPO 5 min · drilled quarterly

    Cyber liability insurance

    Certificate available under NDA

    Public API available

    REST + VobizXML, OpenAPI spec published

    Privacy policy

    v4.1 · versioned with change history

    No — customer audio used for model training

    Contractually prohibited, sub-processors included

    No — PCI DSS certification

    No cardholder data stored, so out of scope

    No — public bug bounty

    Private disclosure programme with safe harbour

    Platform Status

    All systems operational

    LiveLast update 60 seconds ago

    100%

    uptime 90 days

    <80 ms

    telephony latency

    Open status.vobiz.ai
    Self-service

    Documents & knowledge base FAQs

    Tell us what you're reviewing and we'll only show the reports and answers that apply to it.

    10 Documents

    XLSX

    CAIQ-Lite v4, pre-filled

    XLSX · 310 KB · 22 Jul 2026

    Public
    PDF

    Security whitepaper

    PDF · 2.8 MB · 18 Jun 2026

    Public
    PDF

    Data Processing Addendum

    PDF · 640 KB · 11 Mar 2026

    Public
    PDF

    ISO 27001 certificate + SoA

    PDF · 1.4 MB · 14 Feb 2026

    Public
    PDF

    WhatsApp data handling note

    PDF · 220 KB · 09 Jan 2026

    Public
    XLSX

    Penetration test summary

    XLSX · 310 KB · 22 Jul 2026

    NDA
    PDF

    Business continuity & DR plan

    PDF · 310 KB · 22 Jul 2026

    NDA
    PDF

    Cyber liability insurance cert

    PDF · 310 KB · 22 Jul 2026

    NDA
    PDF

    AI voice agent data-flow diagram

    PDF · 310 KB · 22 Jul 2026

    NDA
    PDF

    SOC 2 Type II report

    PDF · 310 KB · 22 Jul 2026

    NDA

    FAQ