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Last updated 04 Aug 2026 · Owner security@vobiz.ai · Median first response 4h 20m
What we hold
Each with the scope and period it covers. Anything still in audit is labelled as in progress — we don't show a badge we haven't earned.

ISO 27001:2022
Certified

SOC 2
Certified
VAPT
Certified
At a glance
The yes-or-no questions, answered without opening a document — including the three where the answer is no.
One or more annual third-party audits
ISO 27001 and SOC 2, independently audited
Third-party penetration testing
Twice a year · latest 12 May 2026
Nine named, with 30-day change notice
Deletes customer data on request
Propagates through backups within 7 days
Component-level, 99.99% uptime SLA
Encrypted in transit and at rest
TLS 1.3 · SRTP AES-256 · AES-256 at rest
India-only data residency available
ap-south-1 pinned, no replication out
SSO / SAML and enforced MFA
Plus IP allow-listing on console and API
Formal mobile device management programme
Encrypted disks, remote wipe on all issued devices
Disaster recovery plan
RTO 30 s · RPO 5 min · drilled quarterly
Cyber liability insurance
Certificate available under NDA
REST + VobizXML, OpenAPI spec published
v4.1 · versioned with change history
No — customer audio used for model training
Contractually prohibited, sub-processors included
No — PCI DSS certification
No cardholder data stored, so out of scope
No — public bug bounty
Private disclosure programme with safe harbour
Platform Status
All systems operational
100%
uptime 90 days
<80 ms
telephony latency
Documents & knowledge base FAQs
Tell us what you're reviewing and we'll only show the reports and answers that apply to it.
10 Documents
CAIQ-Lite v4, pre-filled
XLSX · 310 KB · 22 Jul 2026
Security whitepaper
PDF · 2.8 MB · 18 Jun 2026
Data Processing Addendum
PDF · 640 KB · 11 Mar 2026
ISO 27001 certificate + SoA
PDF · 1.4 MB · 14 Feb 2026
WhatsApp data handling note
PDF · 220 KB · 09 Jan 2026
Penetration test summary
XLSX · 310 KB · 22 Jul 2026
Business continuity & DR plan
PDF · 310 KB · 22 Jul 2026
Cyber liability insurance cert
PDF · 310 KB · 22 Jul 2026
AI voice agent data-flow diagram
PDF · 310 KB · 22 Jul 2026
SOC 2 Type II report
PDF · 310 KB · 22 Jul 2026