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Yes. Once your account has completed regulatory verification, your base provisioning limits provide a stable starting baseline. As your call volume grows, you will likely need to increase your operational capacity.

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How to request an upgrade

Vobiz provides dynamic scaling for both concurrent channels and CPS limits to support thousands of concurrent calls.
1

Sign in to the dashboard

Log into the Vobiz Dashboard.
2

Open Limits & Quotas

Navigate to Settings and select the Limits & Quotas tab to view your current capacities.
3

Confirm billing setup

Ensure you have sufficient prepaid balance or a post-paid billing arrangement in place. Limit modifications may require a nominal recurring or one-time provisioning fee depending on the requested volume.
4

Request an increase

Click the Request Increase button, specify whether you need higher Concurrency or CPS (or both), and our network team will provision it.

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Purchase through the API

For programmatic capacity upgrades:
  1. Preview the monthly price for the required CPS or concurrent-call quantity.
  2. Show the returned amount and currency to the customer for confirmation.
  3. Create the capacity subscription.
The purchase API immediately debits the first month’s charge and creates an active subscription that renews every 30 days. The account’s assigned pricing tier controls the price, allowed quantities, and block-size rules.
Enterprise Scaling - For extremely high-volume dialers requiring multi-thousand channels or more than 10 CPS consistently, please contact our enterprise support team directly to establish dedicated SIP trunks and specialized routing geometries.