Vobiz

This Privacy Policy explains how Vobiz collects, uses, discloses, and protects your personal and usage data when you visit our website or use our services. By accessing or using Vobiz.ai, you consent to the practices described in this Privacy Policy.

Effective Date: 13 Sep 2025

Information We Collect

We may collect the following types of information:
- Personal Information (e.g., name, email address, phone number)
- Account information and authentication credentials
- Usage data such as call logs, voice metadata, IP address, browser type
- Audio data for services like transcription and noise cancellation
- Billing and payment information

How We Use Your Information

We use your information to:
- Provide and improve our services
- Authenticate users and manage access
- Process payments and billing
- Communicate with you regarding updates or support
- Monitor, secure, and optimize the platform
- Comply with legal and regulatory requirements

Data Sharing and Disclosure

We do not sell your personal data.

We may share data with:
- Trusted third-party service providers (e.g., cloud storage, analytics)
- Regulatory or law enforcement agencies when legally required
- Partners or affiliates under NDA for service delivery purposes

Data Retention

We retain data only as long as necessary to provide our services and fulfill legal obligations. You may request deletion of your data by contacting us.

Security

We implement industry-standard security measures including encryption, access controls, and monitoring. However, no system is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:
- Access and update your personal data
- Withdraw consent at any time
- Request deletion or portability of your data

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve user experience and track website usage. You can control cookie settings in your browser.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

For any questions or support:
Email: support@vobiz.ai
Phone: +91-6304085530