Update a Subaccount

PUT

api

accounts

{auth_id}

sub-accounts

{sub_auth_id}

Update a sub-account

curl --request PUT \
  --url https://api.vobiz.ai/api/v1/accounts/{auth_id}/sub-accounts/{sub_auth_id} \
  --header 'Content-Type: application/json' \
  --header 'X-Auth-ID: <api-key>' \
  --header 'X-Auth-Token: <api-key>' \
  --data '
{
  "kyc_mode": "customer_use"
}
'

import requests

url = "https://api.vobiz.ai/api/v1/accounts/{auth_id}/sub-accounts/{sub_auth_id}"

payload = { "kyc_mode": "customer_use" }
headers = {
    "X-Auth-ID": "<api-key>",
    "X-Auth-Token": "<api-key>",
    "Content-Type": "application/json"
}

response = requests.put(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PUT',
  headers: {
    'X-Auth-ID': '<api-key>',
    'X-Auth-Token': '<api-key>',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({kyc_mode: 'customer_use'})
};

fetch('https://api.vobiz.ai/api/v1/accounts/{auth_id}/sub-accounts/{sub_auth_id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

{
  "name": "Acme Sub-Account Updated",
  "email": null,
  "phone": null,
  "description": null,
  "permissions": null,
  "rate_limit": 1000,
  "id": "500001",
  "parent_account_id": "510762",
  "parent_auth_id": "MA_XXXXXXXX",
  "auth_id": "SA_XXXXXXXX",
  "auth_token": "<redacted>",
  "api_id": "aabbccdd-1234-5678-90ab-cdef12345678",
  "email_verified": false,
  "enabled": false,
  "created": "2026-03-25",
  "modified": "2026-03-25",
  "is_active": true,
  "created_at": "2026-03-25T10:00:00Z",
  "updated_at": "2026-03-25T10:30:00Z",
  "last_used": null,
  "account": "/v1/Account/MA_XXXXXXXX/",
  "resource_uri": "/v1/Account/MA_XXXXXXXX/Subaccount/SA_XXXXXXXX/"
}

PUT https://api.vobiz.ai/api/v1/accounts/{auth_id}/sub-accounts/{sub_auth_id}

Updates the subaccount by setting the provided parameters. Parameters that are not provided remain unchanged.

Authentication required:

X-Auth-ID - Your account Auth ID
X-Auth-Token - Your account Auth Token
Content-Type: application/json

Use this endpoint to update sub-account settings such as description, rate limits, or permissions.

Parameters

Field	Type	Required	Description
`name`	string	No	Name of the sub-account.
`email`	string	No	Email address associated with the subaccount.
`phone`	string	No	Phone number associated with the subaccount.
`description`	string	No	Description of the sub-account purpose or usage.
`rate_limit`	integer	No	API rate limit for this sub-account (requests per time period).
`permissions`	object	No	Permissions object defining what the sub-account can access. Contains boolean fields like `calls` and `cdr`.
`enabled`	boolean	No	Whether the subaccount is active and enabled for use.
`kyc_mode`	string	No	Change the verification mode: `personal_use` or `customer_use`. Promoting to `customer_use` requires the sub-account to already have an `email`. On any change, `kyc_calls_blocked` is re-derived from the sub-account’s current KYC state.

Request

curl -X PUT 'https://api.vobiz.ai/api/v1/accounts/{auth_id}/sub-accounts/{sub_auth_id}' \
--header 'X-Auth-ID: {auth_id}' \
--header 'X-Auth-Token: {auth_token}' \
--header 'Content-Type: application/json' \
--data-raw '{
  "description": "Updated permissions",
  "rate_limit": 750,
  "email": "updated@example.com",
  "enabled": true,
  "kyc_mode": "customer_use"
}'

{
  "description": "Updated permissions",
  "rate_limit": 750,
  "email": "updated@example.com",
  "enabled": true,
  "kyc_mode": "customer_use"
}

Response Example

Success Response (200 OK)

{
  "name": "Support Team",
  "email": "updated@example.com",
  "phone": "+1234567890",
  "description": "Updated permissions",
  "permissions": {
    "calls": true,
    "cdr": true
  },
  "rate_limit": 750,
  "id": "500001",
  "parent_account_id": "510762",
  "parent_auth_id": "MA_XXXXXXXX",
  "auth_id": "SA_XXXXXXXX",
  "auth_token": "<redacted>",
  "api_id": "aabbccdd-1234-5678-90ab-cdef12345678",
  "email_verified": false,
  "enabled": true,
  "is_active": true,
  "created": "2025-10-22T03:57:35.997500Z",
  "modified": "2025-10-22T03:59:52.261439Z",
  "created_at": "2025-10-22T03:57:35.997500Z",
  "updated_at": "2025-10-22T03:59:52.261439Z",
  "account": "/v1/Account/MA_XXXXXXXX/",
  "resource_uri": "/v1/Account/MA_XXXXXXXX/Subaccount/SA_XXXXXXXX/",
  "last_used": null
}

The response returns the full updated sub-account object. Notice the updated_at timestamp has changed to reflect the modification.

Changing `kyc_mode`

Promoting a sub-account from personal_use to customer_use requires it to already have an email - otherwise the call fails with 400. On any kyc_mode change, kyc_calls_blocked is re-derived from the sub-account’s current KYC state:

Promote to customer_use on a sub-account that has not completed its own KYC → kyc_calls_blocked becomes true and calls are blocked until it verifies.
Demote to personal_use → the sub-account inherits the parent’s KYC and kyc_calls_blocked becomes false.

Promoting a live sub-account to customer_use can immediately block its calls. Run KYC (or Test Mode) before flipping the mode on production traffic.

Authorizations

X-Auth-ID

string

header

required

Your Vobiz account Auth ID

X-Auth-Token

string

header

required

Your Vobiz account Auth Token

Path Parameters

auth_id

string

required

Your account Auth ID

Example:

"MA_XXXXXX"

sub_auth_id

string

required

Body

application/json

name

string

enabled

boolean

kyc_mode

enum<string>

Change the verification mode. Promoting to customer_use requires the sub-account to have an email.

Available options:

personal_use,

customer_use

Response

200 - application/json

Sub-account updated

name

string

required

unknown

required

phone

unknown

required

description

unknown

required

permissions

unknown

required

rate_limit

integer

required

string

required

parent_account_id

string

required

parent_auth_id

string

required

auth_id

string

required

auth_token

string

required

api_id

string

required

email_verified

boolean

required

enabled

boolean

required

created

string

required

modified

string

required

is_active

boolean

required

created_at

string

required

updated_at

string

required

last_used

unknown

required

account

string

required

resource_uri

string

required

⌘I

Update a sub-account

curl --request PUT \
  --url https://api.vobiz.ai/api/v1/accounts/{auth_id}/sub-accounts/{sub_auth_id} \
  --header 'Content-Type: application/json' \
  --header 'X-Auth-ID: <api-key>' \
  --header 'X-Auth-Token: <api-key>' \
  --data '
{
  "kyc_mode": "customer_use"
}
'

import requests

url = "https://api.vobiz.ai/api/v1/accounts/{auth_id}/sub-accounts/{sub_auth_id}"

payload = { "kyc_mode": "customer_use" }
headers = {
    "X-Auth-ID": "<api-key>",
    "X-Auth-Token": "<api-key>",
    "Content-Type": "application/json"
}

response = requests.put(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'PUT',
  headers: {
    'X-Auth-ID': '<api-key>',
    'X-Auth-Token': '<api-key>',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({kyc_mode: 'customer_use'})
};

fetch('https://api.vobiz.ai/api/v1/accounts/{auth_id}/sub-accounts/{sub_auth_id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

{
  "name": "Acme Sub-Account Updated",
  "email": null,
  "phone": null,
  "description": null,
  "permissions": null,
  "rate_limit": 1000,
  "id": "500001",
  "parent_account_id": "510762",
  "parent_auth_id": "MA_XXXXXXXX",
  "auth_id": "SA_XXXXXXXX",
  "auth_token": "<redacted>",
  "api_id": "aabbccdd-1234-5678-90ab-cdef12345678",
  "email_verified": false,
  "enabled": false,
  "created": "2026-03-25",
  "modified": "2026-03-25",
  "is_active": true,
  "created_at": "2026-03-25T10:00:00Z",
  "updated_at": "2026-03-25T10:30:00Z",
  "last_used": null,
  "account": "/v1/Account/MA_XXXXXXXX/",
  "resource_uri": "/v1/Account/MA_XXXXXXXX/Subaccount/SA_XXXXXXXX/"
}

​Parameters

​Request

​Response Example

​Changing kyc_mode

Authorizations

Path Parameters

Body

Response

Parameters

Request

Response Example

Changing `kyc_mode`