List CDRs - Vobiz

GET

api

Account

{auth_id}

cdr

List call records

curl --request GET \
  --url https://api.vobiz.ai/api/v1/Account/{auth_id}/cdr \
  --header 'X-Auth-ID: <api-key>' \
  --header 'X-Auth-Token: <api-key>'

import requests

url = "https://api.vobiz.ai/api/v1/Account/{auth_id}/cdr"

headers = {
    "X-Auth-ID": "<api-key>",
    "X-Auth-Token": "<api-key>"
}

response = requests.get(url, headers=headers)

print(response.text)

const options = {
  method: 'GET',
  headers: {'X-Auth-ID': '<api-key>', 'X-Auth-Token': '<api-key>'}
};

fetch('https://api.vobiz.ai/api/v1/Account/{auth_id}/cdr', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

{
  "account_id": "MA_XXXXXXXX",
  "count": 2,
  "data": [
    {
      "account_id": "MA_XXXXXXXX",
      "answer_time": "2026-03-25T10:00:01Z",
      "billsec": 42,
      "bridge_uuid": "aabbccdd-1234-5678-90ab-cdef12345678",
      "call_direction": "outbound",
      "caller_id_name": "John Doe",
      "caller_id_number": "+919876543210",
      "campaign_id": null,
      "carrier_ip": "10.0.0.1",
      "codec": "PCMU",
      "context": "voice-api",
      "cost": 0.45,
      "created_at": "2026-03-25T10:00:42Z",
      "currency": "INR",
      "customer_endpoint": null,
      "destination_number": "+918012345678",
      "duration": 47,
      "end_time": "2026-03-25T10:00:42Z",
      "failure_code": null,
      "failure_reason": null,
      "hangup_cause": "NORMAL_CLEARING",
      "hangup_cause_code": 4000,
      "hangup_cause_name": "Normal Hangup",
      "hangup_disposition": "send_bye",
      "hangup_source": "Caller",
      "id": 18000000,
      "jitter": 0.2,
      "mos": 4.5,
      "network_addr": "10.0.0.1",
      "origination_region": "mumbai",
      "packet_loss": 0.1,
      "progress_time": "2026-03-25T10:00:00Z",
      "region": "ap-south-1",
      "ring_time": 5,
      "sip_call_id": "11223344-5566-7788-99aa-bbccddeeff00",
      "sip_user_agent": "Vobiz",
      "start_time": "2026-03-25T10:00:00Z",
      "streaming_cost": 0,
      "terminated_to": null,
      "total_cost": 0.45,
      "trunk_id": null,
      "updated_at": "2026-03-25T10:00:42Z",
      "uuid": "aabbccdd-1234-5678-90ab-cdef12345678"
    },
    {
      "account_id": "MA_XXXXXXXX",
      "answer_time": null,
      "billsec": 0,
      "bridge_uuid": null,
      "call_direction": "inbound",
      "caller_id_name": "",
      "caller_id_number": "+919876543210",
      "campaign_id": null,
      "carrier_ip": null,
      "codec": "PCMU",
      "context": "voice-api",
      "cost": 0,
      "created_at": "2026-03-25T09:30:12Z",
      "currency": "INR",
      "customer_endpoint": null,
      "destination_number": "+918012345678",
      "duration": 12,
      "end_time": "2026-03-25T09:30:12Z",
      "failure_code": "16",
      "failure_reason": "NO_ANSWER",
      "hangup_cause": "NO_ANSWER",
      "hangup_cause_code": 4100,
      "hangup_cause_name": "No Answer",
      "hangup_disposition": "send_cancel",
      "hangup_source": "Callee",
      "id": 18000001,
      "jitter": 0,
      "mos": 0,
      "network_addr": "10.0.0.1",
      "origination_region": "mumbai",
      "packet_loss": 0,
      "progress_time": "2026-03-25T09:30:00Z",
      "region": "ap-south-1",
      "ring_time": 12,
      "sip_call_id": "99887766-5544-3322-1100-aabbccddeeff",
      "sip_user_agent": "Vobiz",
      "start_time": "2026-03-25T09:30:00Z",
      "streaming_cost": 0,
      "terminated_to": null,
      "total_cost": 0,
      "trunk_id": null,
      "updated_at": "2026-03-25T09:30:12Z",
      "uuid": "11223344-5566-7788-99aa-bbccddeeff00"
    }
  ],
  "pagination": {
    "page": 1,
    "per_page": 20,
    "total": 4500,
    "pages": 225,
    "has_next": true,
    "has_prev": false
  },
  "success": true,
  "summary": {
    "answerRate": 48.2,
    "answeredCalls": 2171,
    "avgCallDuration": "28s",
    "last_call_at": "2026-03-25T10:00:00Z",
    "totalCalls": 4500,
    "total_billable_seconds": 61211,
    "total_cost": 1564.51,
    "total_duration_seconds": 118234
  }
}

This is the primary endpoint for call analytics and billing review. It returns CDRs newest-first, with a pagination block for paging and a summary block of aggregate metrics across the filtered set. A CDR is written only after a call completes, so very recent calls may take a few seconds to appear.

Filters

All filters are optional and combine with AND. Apply them as query-string parameters.

Parameter	Type	Default	Notes
`from_number`	string	-	Originating (caller) number. Substring or full E.164, e.g. `9876543210`.
`to_number`	string	-	Destination (callee) number. Substring or full E.164.
`start_date`	string `YYYY-MM-DD`	-	Beginning of the period. Required together with `end_date`.
`end_date`	string `YYYY-MM-DD`	-	End of the period. Required together with `start_date`.
`call_direction`	enum	-	`inbound` or `outbound` only.
`min_duration`	integer	-	Seconds. Excludes calls shorter than this value.
`sip_call_id`	string	-	The SIP `Call-ID` of the call, e.g. `dD1qwu5VZ5iK3ed5u3uspjY5RKL`. Matches the `sip_call_id` field on the CDR.
`bridge_uuid`	string	-	UUID of the bridged leg, e.g. `4b7ae653-f40d-42f1-b582-6b05dfcd0c0a`. Matches the `bridge_uuid` field on the CDR.
`hangup_cause`	string	-	Telephony hangup cause, e.g. `NORMAL_CLEARING`. See Hangup Causes.
`hangup_disposition`	string	-	How the leg was released, e.g. `send_refuse`.
`context`	string	-	Call context, e.g. `sip-trunking`.
`campaign_id`	string	-	Campaign identifier associated with the call.
`search`	string	-	Free-text search across CDR fields (numbers, IDs, etc.).
`page`	integer	`1`	Page number.
`per_page`	integer	`20`	Records per page. Max `100`.

The from_number / to_number filters map to the caller_id_number / destination_number fields on the returned CDR object - filter on the former, read the latter. The other filters (sip_call_id, bridge_uuid, hangup_cause, hangup_disposition, context, campaign_id) match the same-named CDR fields directly.

Pagination

The pagination object is { page, per_page, total, pages, has_next, has_prev } - not current_page / total_records. total is the count across all pages and pages = ceil(total / per_page). Loop while has_next is true, incrementing page.

Reading the summary

summary is computed over the filtered set, not your whole account:

totalCalls, answeredCalls, answerRate (percent)
avgCallDuration is a string like "28s" - parse it, don’t do arithmetic on it. For numeric work use total_duration_seconds and total_billable_seconds.
total_cost is in the account currency; last_call_at is ISO 8601.

Edge cases

No matches: a valid request that matches nothing returns 200 with data: [], count: 0, and a zeroed summary - not a 404.
Quality metrics on unanswered calls: mos, jitter, and packet_loss are often 0 (or null) for calls that never carried media. Treat mos: 0 as “no media”, not “worst quality”.
Unanswered calls have answer_time: null and billsec: 0.
Casing: Account is capitalized and cdr is lowercase in the path.

Example

Filter by date range

curl -G "https://api.vobiz.ai/api/v1/Account/{auth_id}/cdr" \
  --data-urlencode "start_date=2026-03-01" \
  --data-urlencode "end_date=2026-03-17" \
  --data-urlencode "call_direction=outbound" \
  --data-urlencode "min_duration=10" \
  --data-urlencode "page=1" --data-urlencode "per_page=50" \
  -H "X-Auth-ID: {auth_id}" \
  -H "X-Auth-Token: {auth_token}"

Filter by bridge / SIP call id

# Find the CDR(s) for a specific bridged leg or SIP Call-ID
curl -sS "https://api.vobiz.ai/api/v1/Account/{auth_id}/cdr?bridge_uuid=4b7ae653-f40d-42f1-b582-6b05dfcd0c0a" \
  -H "X-Auth-ID: {auth_id}" \
  -H "X-Auth-Token: {auth_token}"

curl -sS "https://api.vobiz.ai/api/v1/Account/{auth_id}/cdr?sip_call_id=dD1qwu5VZ5iK3ed5u3uspjY5RKL" \
  -H "X-Auth-ID: {auth_id}" \
  -H "X-Auth-Token: {auth_token}"

See the CDR overview for the complete 43-field glossary and the Hangup Causes reference for decoding hangup_cause / hangup_cause_code.

Authorizations

X-Auth-ID

string

header

required

Your Vobiz account Auth ID

X-Auth-Token

string

header

required

Your Vobiz account Auth Token

Path Parameters

auth_id

string

required

Your account Auth ID

Example:

"MA_XXXXXX"

Query Parameters

from_number

string

Filter by the originating phone number (caller).

Example:

"9876543210"

to_number

string

Filter by the destination phone number (callee).

Example:

"1234567890"

start_date

string<date>

Beginning of the search period (YYYY-MM-DD). Required when using end_date.

Example:

"2026-03-01"

end_date

string<date>

End of the search period (YYYY-MM-DD). Required when using start_date.

Example:

"2026-03-17"

call_direction

enum<string>

Filter by direction.

Available options:

inbound,

outbound

min_duration

integer

Minimum call duration in seconds. Excludes calls shorter than this value.

Example:

10

sip_call_id

string

Filter by the SIP Call-ID of the call (matches the cdr's sip_call_id field).

Example:

"dD1qwu5VZ5iK3ed5u3uspjY5RKL"

bridge_uuid

string

Filter by the UUID of the bridged leg (matches the cdr's bridge_uuid field).

Example:

"4b7ae653-f40d-42f1-b582-6b05dfcd0c0a"

hangup_cause

string

Filter by telephony hangup cause, e.g. NORMAL_CLEARING.

Example:

"NORMAL_CLEARING"

hangup_disposition

string

Filter by how the leg was released, e.g. send_refuse.

Example:

"send_refuse"

context

string

Filter by the call context, e.g. sip-trunking.

Example:

"sip-trunking"

campaign_id

string

Filter by the campaign identifier associated with the call.

string

Free-text search across CDR fields (numbers, IDs, etc.).

page

integer

default:1

Page number for paginated results.

per_page

integer

default:20

Number of records per page. Max: 100.

Required range: x <= 100

Response

200 - application/json

Paginated list of CDRs

account_id

string

required

count

integer

required

data

object[]

required

Show child attributes

pagination

object

required

Show child attributes

success

boolean

required

summary

object

required

Show child attributes

⌘I

List call records

curl --request GET \
  --url https://api.vobiz.ai/api/v1/Account/{auth_id}/cdr \
  --header 'X-Auth-ID: <api-key>' \
  --header 'X-Auth-Token: <api-key>'

import requests

url = "https://api.vobiz.ai/api/v1/Account/{auth_id}/cdr"

headers = {
    "X-Auth-ID": "<api-key>",
    "X-Auth-Token": "<api-key>"
}

response = requests.get(url, headers=headers)

print(response.text)

const options = {
  method: 'GET',
  headers: {'X-Auth-ID': '<api-key>', 'X-Auth-Token': '<api-key>'}
};

fetch('https://api.vobiz.ai/api/v1/Account/{auth_id}/cdr', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

{
  "account_id": "MA_XXXXXXXX",
  "count": 2,
  "data": [
    {
      "account_id": "MA_XXXXXXXX",
      "answer_time": "2026-03-25T10:00:01Z",
      "billsec": 42,
      "bridge_uuid": "aabbccdd-1234-5678-90ab-cdef12345678",
      "call_direction": "outbound",
      "caller_id_name": "John Doe",
      "caller_id_number": "+919876543210",
      "campaign_id": null,
      "carrier_ip": "10.0.0.1",
      "codec": "PCMU",
      "context": "voice-api",
      "cost": 0.45,
      "created_at": "2026-03-25T10:00:42Z",
      "currency": "INR",
      "customer_endpoint": null,
      "destination_number": "+918012345678",
      "duration": 47,
      "end_time": "2026-03-25T10:00:42Z",
      "failure_code": null,
      "failure_reason": null,
      "hangup_cause": "NORMAL_CLEARING",
      "hangup_cause_code": 4000,
      "hangup_cause_name": "Normal Hangup",
      "hangup_disposition": "send_bye",
      "hangup_source": "Caller",
      "id": 18000000,
      "jitter": 0.2,
      "mos": 4.5,
      "network_addr": "10.0.0.1",
      "origination_region": "mumbai",
      "packet_loss": 0.1,
      "progress_time": "2026-03-25T10:00:00Z",
      "region": "ap-south-1",
      "ring_time": 5,
      "sip_call_id": "11223344-5566-7788-99aa-bbccddeeff00",
      "sip_user_agent": "Vobiz",
      "start_time": "2026-03-25T10:00:00Z",
      "streaming_cost": 0,
      "terminated_to": null,
      "total_cost": 0.45,
      "trunk_id": null,
      "updated_at": "2026-03-25T10:00:42Z",
      "uuid": "aabbccdd-1234-5678-90ab-cdef12345678"
    },
    {
      "account_id": "MA_XXXXXXXX",
      "answer_time": null,
      "billsec": 0,
      "bridge_uuid": null,
      "call_direction": "inbound",
      "caller_id_name": "",
      "caller_id_number": "+919876543210",
      "campaign_id": null,
      "carrier_ip": null,
      "codec": "PCMU",
      "context": "voice-api",
      "cost": 0,
      "created_at": "2026-03-25T09:30:12Z",
      "currency": "INR",
      "customer_endpoint": null,
      "destination_number": "+918012345678",
      "duration": 12,
      "end_time": "2026-03-25T09:30:12Z",
      "failure_code": "16",
      "failure_reason": "NO_ANSWER",
      "hangup_cause": "NO_ANSWER",
      "hangup_cause_code": 4100,
      "hangup_cause_name": "No Answer",
      "hangup_disposition": "send_cancel",
      "hangup_source": "Callee",
      "id": 18000001,
      "jitter": 0,
      "mos": 0,
      "network_addr": "10.0.0.1",
      "origination_region": "mumbai",
      "packet_loss": 0,
      "progress_time": "2026-03-25T09:30:00Z",
      "region": "ap-south-1",
      "ring_time": 12,
      "sip_call_id": "99887766-5544-3322-1100-aabbccddeeff",
      "sip_user_agent": "Vobiz",
      "start_time": "2026-03-25T09:30:00Z",
      "streaming_cost": 0,
      "terminated_to": null,
      "total_cost": 0,
      "trunk_id": null,
      "updated_at": "2026-03-25T09:30:12Z",
      "uuid": "11223344-5566-7788-99aa-bbccddeeff00"
    }
  ],
  "pagination": {
    "page": 1,
    "per_page": 20,
    "total": 4500,
    "pages": 225,
    "has_next": true,
    "has_prev": false
  },
  "success": true,
  "summary": {
    "answerRate": 48.2,
    "answeredCalls": 2171,
    "avgCallDuration": "28s",
    "last_call_at": "2026-03-25T10:00:00Z",
    "totalCalls": 4500,
    "total_billable_seconds": 61211,
    "total_cost": 1564.51,
    "total_duration_seconds": 118234
  }
}

​Filters

​Pagination

​Reading the summary

​Edge cases

​Example

Authorizations

Path Parameters

Query Parameters

Response

Filters

Pagination

Reading the summary

Edge cases

Example